Proud to Service Garage Doors for Irvine, Santa Ana, Tustin & Orange Residents
This review is long overdue. One day my garage in my 8-year old townhome stopped working. I called some company off yelp and the owner was out of town. Marty from Absolute Garage Doors was handling all his inquires.
I told Marty about my problem and fortunately he was able to stop by the same day. He looked at my garage door and quickly diagnosed the problem. He fixed my garage in less than 20 minutes and was on his way. A few days later, my garage door had more issues. I called Marty and again, he was able to come by in a few hours. Marty realized that one of springs he used was a little off and he fixed it free of charge.
Marty is a professional, honest and hard-working guy. I would recommend him to anyone who needs garage door service. His customer service is excellent and his prices are competitive. That’s why he gets 5 stars!
Marty from Absolute Garage Doors is a real pro. Both of my garage door’s two main springs broke at 6:00pm on a Sunday. I called him on a neighbor’s recommendation, and he was more than happy to come out that evening. Marty was at my house an hour later, and did not even charge me extra for the Sunday evening service! Marty knew exactly what was wrong and exactly how to fix it. He put on a larger, safer spring than the cheap-skate contractor who was hired by my home’s builder put on originally. Marty explained to me how the safety features should work and tested it right in front of me. He’s also just a really nice guy and we talked about our motorcycles for a while, too. I now consider him to be “my garage door guy,” and will be recommending him to my neighbors and family.
We came home from out of town and couldn’t open our garage door. We realized that the spring broke and needed to get it fixed ASAP as we were also having issues without front door lock. We called Absolute Garage Doors and Marty answered right away and gave us a window which was only an hour after we called. He arrived, fixed the problem and was very nice. Definitely recommend him.
I was suspicious when I saw the 5 star rating but I must say it was deserved. Marty (owner operator) knew exactly what was wrong right away and went right to it. He came pretty much at the time he had promised on a Saturday with about a 4 hr warning. The problem was a broken cable that should have been replaced when the last guy had come in to replace the springs. The price was reasonable given it was a weekend and such short notice. My home insurance (First American) called 4 people and none wanted to come on a weekend.
Marty is great! He examined our garage door and said that the installation was incorrect to begin with. He offered to talk to our builder over the phone and explain his findings. He is right! The builder’s rep came with the garage door installer and fixed it for free although it is out of warranty. I will definitely go to Marty in the future for garage door problems.
Our garage door spring broke and was coming off the railing. Marty came out right away. He fixed it within an hour. He explained everything thoroughly. There were some parts that he said that needed to be replaced, but after inspection he told us that the parts were fine. Honest!